Community Support Program (CSP)

Community Support Program (CSP) at BestLife.

We are thrilled to announce the launch of our latest service, designed to enhance the lives of the individuals we serve. The Community Support Program (CSP) at BestLife will provide mobile, short-term, intensive case management services to address the social determinants of health (SDoH) of the population that we serve.

SDoH are factors rooted in social, economic, and environmental conditions, and they have a significant impact on our ability to access healthcare, lead healthy lives, and thrive as individuals. By understanding and addressing these SDoH, we can create a more equitable and healthier community for all.

CSP services are available for individuals with a mental health, substance use, and/or co-occurring disorder diagnosis, which requires and can reasonably be expected to respond to therapeutic intervention; AND at least one (1) of the following:

• Psychiatric hospitalization discharge within the past 180 days (6 months).
  
  
• Multiple Emergency Room visits within the past 90 days.
  
  
• Documented barriers to accessing and/or consistently utilizing essential medical and behavioral health services.
  

Our Behavioral Health Case Managers at the CSP will assist individuals with:

• Improving their daily living skills so they are able to perform them independently or access services to support them in doing so.
  
  
• Providing service coordination and linkage.
  
  
• Providing temporary assistance with transportation to essential medical and behavioral health appointments while transitioning to community-based transportation resources (e.g., public transportation resources, PT-1 forms, etc.).
  
  
• Assisting with obtaining benefits, housing, and healthcare.
  
  
• Collaborating with Emergency Services Programs/Mobile Crisis Intervention (ESPs/MCIs) and/or outpatient providers; including working with ESPs/MCIs to develop, revise, and/or utilize Member crisis prevention plans and/or safety plans as part of the Crisis Planning Tools for youth.
  
  
• Fostering empowerment, recovery, and wellness, including linkages to recovery-oriented peer support and/or self-help supports and services.